Terms & Conditions

Company Registration Number: 04048789

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Prices:

All our products listed include VAT at the current rate where applicable but exclude delivery costs. Standard postage of £3.50 and £3.00 for orders under £5.00. Special next day delivery within the UK is £8.00, the orders placed (Mon-Thurs) before 15.00pm are guaranteed to be with the customer the following day before 13.00pm and require a signature on delivery.

Please note: Whilst we are happy to ship worldwide, shoppers should be aware that they are totally responsible for the payment if applicable of any customs duty charges applied by the receiving customs authorities.

Payment Methods:

All payments are processsed through our partner Sagepay who accept all major credit cards; Visa, Mastercard and Paypal.

Club Discount:

Discounts are available to authorise buyers subject to minimum orders of £100.00 post free. Orders of less than £100.00 at club buyers prices will be subject to postage and packaging minimum charge of £3.50. A 10% discount is offered to all club members, and special forces if buyer emails info@swimstop.co.uk details such as name, club, address and ASA Number, you will receive a discount code.

Garment Care:

It must be appreciated that Lycra is a delicate material and the life is very limited in Chlorinated water. The Strength of chemicals will vary from pool to pool and even on the same day. The garment should be hand washed in cold water immediately after use as chlorine continues to affect the Lycra when left in your sports bag or towel. Do not machine wash or tumble dry since some detergents also attack Lycra®. Sitting on rough pool side surfaces will also ruin the material. For longer life we suggest a Nylon or polyester suit.

Returns

All goods that are returned must be accompanied by a list of items, invoice number or order number to which they were supplied. A certificate of posting must be obtained for returns. Credit for lost returns will not be given unless a certificate of posting is obtained. Goods returned under complaint should be returned quoting the order number and if the manufacturer accepts the fault, credit will be given in full. Secure Ordering precautions are taken to ensure that transactions are secure although Swim Stop Ltd cannot be held responsible for any breech of security.

The cancellation notification period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

Please call 023 9226 4196 to cancel or email info@swimstop.co.uk. All orders placed online are processed manually, if any problem is found with detail submitted a member of the Swim Stop sales team will contact you before shipping. For more information on secure ordering please view our 'Secure Shopping' page.